If you have printed your Express Docs prior to the stateroom assignment, you may wish to check back prior to departure to see if a stateroom has been assigned. Passports are normally surrendered to and held by the pursers on board to facilitate clearances in ports of call. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom; not in hallways or elevator lobbies. The day you board, Holland America Line places an initial hold on your credit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Cash deposits can be made on the last day of the cruise. Holland America Line Cruises & Reviews - Cruiseable For Microsoft Windows, NVDA and the Google Chrome browser are recommended. Please keep in mind to change your settings for your credit card to World prior to the start of your cruise, even if your cruise is within Europe. Q If I make a change to my booking, will I be charged a fee to reissue the documents? Should you have further questions please contact our Guest Accessibility Department via email atGuestAccessibility@HollandAmerica.com. Guests who have committed or been convicted of a crime may not be allowed into Canada. For a more in-depth look at the check-in process, check out our video walk-through. includes unlimited non-alcoholic beverages and bottled waters 500ml and under. All guests are required to disembark the ship at this time. All arrangements for onboard gifts and spa treatments can easily be made online before the ship departs. On average I think the average age for that cruise was late 50 to 65. Cruise vacations are casual by day, whether you're on the ship or ashore. Also, a dark suit is appropriate for dinner on board ship), Sturdy walking shoes for every day use (two pairs are suggested) both leather, to stand up to rain if necessary, and a pair with a good arch support, One or two pairs of dress shoes to accompany your dinner outfit, Bulky or winter-weight sweaters or jackets, Rain boots and long underwear (outfitters throughout Alaska provide special gear needed for their activities, such as warm "moon boots" for walking on glaciers, waterproof rainwear, boots and life vests for river rafting or sea kayaking), Be sure to take toiletries and prescriptions for both medication and eye glasses to aid in replacement in the unlikely event they become misplaced, A travel alarm clock (although wake-up calls are offered on all Holland America Line cruises), Binoculars if you enjoy bird watching or would like a closer look at wildlife and glaciers, Your camera film is available just about everywhere you will visit. Dh and I are in our early 30's and started cruising HAL in our late 20's and we love, love, love them! Onboard Credit is spending money to use on our ships. We have created a broad range of shore excursions with options available for every desired activity level. The information provided on this site was correct at the time of publishing and is subject to change at any time. A limited number of portable cribs, high chairs and booster chairs are available on board at no charge. Because the Greenhouse Spa & Salon is such a popular destination, we encourage you to book spa appointments in advance (you can also book appointments once on board). A Holland America Line has gone voucher-less for most services. We are in our 50's we felt like the young ones. For complete, updated information regarding travel, please check the official website of theTransportation Security Administration. Please review your itinerary and verify your specific travel requirements. Hi-Fog systems in the Engine Room and Incinerators, Fuel System Shut-Off Valves in the Engine Control Room. Babysitting service is not offered on board. We are in our mid 30s and early 40s. We urge you to have the letter faxed in as soon after making your reservation as possible. Refunds for purchases of onboard products and services will be credited to your onboard account whether purchased prior to or during your cruise. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Because facilities in ports around the world vary significantly, wheelchair accommodations may not be available for some land tours and/or shore excursions. Guests requiring continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. You must have a Holland America Line account to complete your purchase. Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. We recommend seasonal influenza vaccinations for all guests. Local Sales Taxes Applied where required. After all, there aren't too many young folks who can take that kind of time off from work. We participated in all the activities got 5 books filled with stamps. Is this a reasonable statement? On an Inside Passage cruise you will be traveling along the protected waterways of Southeast Alaska, also known as "the Panhandle." Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Automatic Identification Systems (AIS) that enable our ships to be located and identified should there be a communications failure. Bidis - essentially flavored cigarettes - are not generally permitted entry. Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. It is your sole responsibility to obtain all necessary documents for all ports of call on your itinerary. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Thus, you must be able to handle your supplies if you bring your own. For guests with food intolerances or allergies that are not life-threatening, please contact our Ship Services Department at (800) 541-1576. :), the shorter the cruise the younger the passengers. Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. Because governmental travel requirements change periodically, you should check with a visa service or the consulate of each country you will visit no later than three (3) weeks prior to sailing to verify travel documentation. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-286-3294.*. Just ignore the question if you don't want to share the reason, I'll understand (after a brief period of pouting). Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland America Line ship. They tend to be well-travelled, and can keep you entertained with their stories. Is this a reasonable statement? Clearing your browsers cache and cookies may also correct the issue. For security and safety reasons, we have selected Scootaround and Special Needs at Sea as the only outside vendors that we will permit to deliver oxygen supplies to our ships: Note: Oxygen and/or oxygen equipment deliveries will not be accepted from any other companies. You do not need to include suffixes on your airline reservation. Debuted in October 2021, Rotterdam welcomes up to 2,668 guests. Holland America Line shall have the right to refuse or cancel any bookings made at an incorrect price whether or not the order has been confirmed and your credit card charged. Children must be at least 12 . Freestyle Coca-Cola is currently only available on the Koningsdam and Nieuw Statendam. Listen to the announcement. After you make full payment, we reserve the right to pass any price increases to you for charges resulting from increases in airline fuel or other surcharges or government-imposed taxes or fees. We assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines. It works the same for each range. Any associated costs related to or caused by an airline schedule change is the responsibility of the guest. Our extensive and award-winning shore excursions program helps you make the most of your time in port and provides you with the best transportation and guide services available. White 64.9 % Hispanic or Latino 14.5 % Asian 8.4 % Foreign Languages Spoken Spanish 40.0 % German 15.4 % Consequently, you assume the entire risk of utilizing these third party services subject only to whatever terms or arrangements are made by you or on your behalf with the service provider. Holland America Line only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. It is also available in the For Booked Guests section of the web site. I happen to feel the same about RCI. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. For information regarding bringing your own alcohol, please refer to the 'Can I Bring Alcoholic Beverages Onboard?' Protect your cruise vacation investment with our Cruise Protection Plan. If a box or bar opens at the bottom of the page that reads Save or Open, click Open. If the messages says Save or Save Asclick Save As and the Open option should display next. In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medication for at least 2 weeks beyond the length of the cruise. Additional safety, security and health inspections are carried out by other U.S. agencies including Customs and Border Protection, the U.S. Centers for Disease Control and Prevention and the Department of Agriculture. A seasoned cruiser with over 14 years in the cruise industry.Let me teach you all about cruising! Premium ship lovers. ), handling money and after using the restroom. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. Baggage fees are the guests responsibility. A You will need to enter your name, a valid email address and a password. SY5002 & SY 5001 are set up with queen bed only to meet compliance spacing. Bathtub with separate accessible transfer shower: Suite SS6108, SY5002 & SY5001. A Express Docs are provided for all cruise products, including Land+Sea Journeys. All staterooms have safes in the stateroom. This number is provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. This allows you the same convenience of accessing your documents online as you have for cruise only bookings. Holland America Line caters to affluent adults with midsize ships that carry between 1,432 and 2,668 guests. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Refunds will normally be made to your travel advisor. Q When will I be able to access my documents? Requests for excursions which are fully booked are placed on a waiting list. We have a safety culture throughout our organization, both on our ships and within our Seattle, Washington headquarters. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052, VA4051 are ambulatory accessible. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. May not allow for audio/video calling and streaming. All adults of legal drinking age for the respective itinerary that are booked in the samestateroom must also purchase the package. Holland America Line has no control over seat assignments. Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Average age of HAL passengers - Holland America Line - Cruise Critic Payment is due at time of purchase and is non-refundable. Seat selection maps and airline baggage policies and fees can also be accessed where available. Our staterooms and suites come in an array of sizes and configurations to fit your family. We recommend requesting a portable crib at booking or by contacting Ship Services at (800) 541-1576. Choose from city tours, culinary explorations, shopping outings, outdoor expeditions, cultural activities and more. For security reasons, the loading of luggage, which you checked in at the terminal, will not commence until 1:00 p.m. It begins with the design and equipping of our ships. Listen to the menu and select the number that corresponds to the ship you are calling. Dial 18009935483 (US). Their attention to food and drink is very high due to the Holland America Line Culinary Council which was formed with distinctive top chefs to oversee the culinary options on each ship. Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. Infants must be at least 6 months of age at the time of embarkation in order to sail. Other health-related information can be found on the CDC Travelers' Health page. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Please notify Holland America Line of your air travel schedule no later than 14 days prior to your arrival; otherwise, we will not be able to transfer you from the airport. Changes or cancellations may be made online up to 3 days prior to your scheduled cruise departure date. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. You may review your air itinerary by logging into My Account or Manage My Bookings at www.hollandamerica.com. Well the program was cancelled and I now have a nice souvenir passport book. The beds can be converted upon request to a queen-size bed if full compliance is not needed. Express Docs are a part of our ongoing commitment to environmental stewardship and conservation. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies and routine medical procedures. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. We strongly recommend that you register your valuables with Customs before leaving home. Average Age? - Holland America Line - Cruise Critic Community Every ship boasts a remarkable and extensive art collection, collectively valued at millions of dollars. 13 day Southern Caribbean and I just really can't wait. Furthermore, the Designated Person is given 24/7 direct access to our Chief Executive Officer to ensure that the necessary attention and resources can be brought to bear on any serious problem that might be identified. Our ships are subdivided into multiple watertight compartments separated by watertight doors that can all be closed from the ships bridge as well as at the door itself. Every ship has a stand-by emergency diesel generator located on one of the top decks that is automatically connected whenever there is a main engine room failure. The name for the newest cruise ship in Holland America Line's fleet hearkens back to the line's founding in the late 19th century . The smallest Holland America line ship is MS Volendam, which carries 1,432 passengers and is 237m in length. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Tickets are nonrefundable. For more information on this and the documentation you will need to have with you, please review the FAQs under Cruise Preparation. By Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. No additional deposits will be due until final payment. To maximize fire safety, our ships have sprinkler systems throughout passenger and crew areas together with enhanced fire suppression systems in machinery spaces. Each participant also receives aKids Club t-shirt. At Holland America Line we do not discriminate against individuals on the basis of disability. When embarkation commences, our previous sailing guests will have just disembarked and we will still be in the process of preparing the vessel for your cruise. The largest ship currently is the MS Rotterdam which joined the fleet in 2021 and can carry 2,650 passengers. Attn: Cash Applications We have cruised HAL(3 times), Celebrity(2 times), and most recently we decided to give Royal Caribbean a try since it wouldn't cost us plane fare. If there are more than about 30 kids aboard, activities are programmed for three age brackets (3-7, 8-12, and 13-17), and there's always at least one counselor on board every sailing, and more when demand warrants. Please note: Except for wine and champagne, alcoholic beverages may not be brought on board during embarkation or in ports of call. Finally, make sure that you label the inside of your carry-on and checked luggage with your name and contact information. If you believe you need a larger scooter, please contact our Guest Accessibility Department so that we can discuss your requirements. Additional information concerning Customs matters will be provided during your cruise. Beverage Management reserves the right to revoke the package if misused. After all, they're the ones who have the money and the time to take those longer, more exotic cruises. Again, depends on the ship, itinerary and length of sailing. We remain optimistic that out approach on future sailings will become more flexible. includes all alcoholic beverages with a menu price of $15 or less (Elite Beverage. An activity schedule for each age group will be delivered to your stateroom each evening. Amazing places deserve to be shared with others - why not Write a Review! The Captain cannot perform legal ceremonies. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. None of these things would keep us from sailing a line, nor did they ruin our cruise, but they do stick in our minds. Suites SA7085, B8103 and staterooms K11049, VB11040, VQ10033, VE8142, VD7049, K6185, VC6158, V5048, V5051, FB1172, E1175 are ambulatory accessible. If it is your day of sailing and this happens to you, please follow these guidelines: First, advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Shore excursions may be easily booked online in advance of sailing on the Book Shore Excursions page. Also, please note staff are not allowed to transfer scooters and wheelchairs which are more than 100 lbs. It is a measure of cubic capacity and is calculated by the total volume from inside the hull and decks of the ship. Can you re-send it? make a person inadmissible to Canada, regardless of how long ago they occurred. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Holland America reserves the right to upgrade a guest or guests to more expensive category accommodations at no additional cost. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. There's so much to see and do onboard. Special needs participants who meet eligibility requirements and require one-on-one care must have a parent or guardian present. Once you are notified of your flight details, please contact your airline. You are also welcome, however, to bring your own oxygen and/or oxygen equipment from your home. A Yes, the Know Before You Go document provides details on topics such as General Information, Cruise Preparation, Last-Minute Checklist, Arrival Advice, Shipboard Life, and Disembarkation is available online as a link at the bottom of the Online Check-in start page. Ambulatory Accessible Those looking for some casino action can find games for all levels of experience as well as complimentary lessons. Provided you have not requested early ticketing, no change fees will be charged for changes and cancellations made prior to the cruise final payment due date. Name changes require the prior approval of Holland America Line and may not always be possible. Hurry - Book Now! Plus, kids and families love the wide selection of food choices available when dining on board Holland America Line ships. Or email them toGuestAccessibility@HollandAmerica.com. Disembarkation is usually completed within two to four hours after the ship's arrival. However, please note that requests are processed on a first-come, first-served basis. When users phones pick the shipboard signal, their phone will usually display cellular at sea, Ship Roamor 901-18. Records confirming the vaccination status should be provided to ourGuest Accessibility Department prior to your departure. The number of Dressy Nights on your cruise depends upon the duration of the voyage. Roll-in Shower:C1082, C1081, D1100, I-8037, C1082, C1081, D1100, I-8037 are set up with 2 twin beds only to meet compliance spacing with wheelchair access between the beds. Activities are offered for kids (ages 3-7), 'tweens (8-12) and teens (13-17). The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. I was told to hold on to the books for my next sailing rather than going for the shirts and stuff. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. (See screen shots below). The most important determinant of risk is the traveler's destination. Packages are non-transferrable and non-refundable. Average human height by country - Wikipedia NOTE: CPP Standard is available to all guests, regardless of residency. Primarily because none of their ships carries more than 2,700 passengers and they offer a luxury feel at a much lower cost. Choose the blissful pampering of a facial therapy or let the trained fingers of a massage therapist soothe your muscles while working fragrant oils into your skin. GL! If you are pregnant or sailing with a guest who is pregnant they must provide a physicians letter stating the expected due date, medical fitness to travel and the pregnancy is not high risk.

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