Select the option you prefer. 4. Review the Lets Get Started box for detailed instructions on submitting your reimbursement request, and select Continue. 3. PHONE NUMBER/ WEB ADDRESS: Via Benefits* Retiree Reimbursement Account (RRA) 844-638-4642 . Type (for example, Treatment, Equipment) for out-of-pocket reimbursements only. Activity Details explainsthe status of a reimbursement request and any action that must be taken. Partially Paid: The expense is approved, but a portion of it was used to pay back an overpayment. The Via Benefits program helps eligible retirees, spouses and certain disabled participants select and pay for Medicare supplemental health coverage. How can I find a medical plan when retiring? If you sign up for direct deposit, all reimbursements from a joint account go into the same bank account (selected by you). PDF Funding Guide to Reimbursement - Via Benefits To get to your reimbursement account on the website, follow these steps: 1. If you need an item or service Original Medicare doesn't cover, you're responsible for the full cost unless you have additional insurance that offers appropriate coverage. If you're unable to complete this process on the website, please call us for assistance. Via Benefits | Wespath Benefits & Investments A joint reimbursement account means you and your spouse share one account. However, you can enter any other provider or carrier in the blank box. Note: Your former employer or benefits provider may provide premium reimbursement only. Therefore, the statuses defined below refer to an individual expense. Therefore, Via Benefits doesn'tsend you aForm 1099-SA. 6 Reasons to Consider Changing Your Plan Making Changes to Your Plan(s) and Maintaining Your HRA Reimbursement Double Feature Via Benefits Coverage Checkup 3. 2. Sign into Via Benefits and select the name of the family member whose information you wish to view. Sign into your account, and select View accounts under Funds & Reimbursements. Via Benefits isn't responsible for providing any tax forms to you. Select Yes, Cancel Payment(s) to continue. How long it takes to receive your reimbursement depends on how you submit the reimbursement request and your preferred payment method (direct deposit or check). If you're Medicare eligible, you may have the option of using Automatic Premium Reimbursement, rather than submitting a reimbursement request. Q1: Who should I call if I have a question or receive confusing material about my health care coverage, benefits, or my Health Reimbursement Arrangement (HRA)? Note: A portion of an expense could be paid with the balance "On hold" if the payment has depleted available funds. We recommend you submit premium expenses as a recurring request, if your employer allows, rather than filing a request each month. Employers that offer health coverage referred to as self-insured coverage send this form to individuals they cover, with information about who was covered and when. If any of the following situations apply, contact your employer (see line 10 ofForm 1095-Cfor a contact telephone number): You have a question about the form you received. If youre unsure whether you need to fill out this form when filing your taxes, contact a tax professional. Payment/partial payment sent Payment or partial payment has been sent, but it hasn't cleared your bank. A mailed paper check can take up to 10 calendar days to arrive. Note: If you have an outstanding overpayment amountthat is less than $1, it can only be paid back via offset. Forms can be used to submit requests for eligible dependents associated with the account holder. Via Benefits makes available Medicare supplemental plans from more than 90 health insurers (carriers) nationwide. 5. Submitting your requests on the mobile app or on the website is the fastest and most secure way to have your reimbursements processed. Contact the Via Benefits technical support team. Select View Accounts in the Funds and Reimbursements section. On the website or mobile app: up to five business days, Preferred submission method. Complete the Reimbursement Request Form to request reimbursement for copays and premium expenses.3. Health Reimbursement Arrangements (HRAs): 3 things to know Use the Via Benefits Accounts mobile app, the website, or a Reimbursement Request Form to submit reimbursement requests. Via Benefits has a few suggestions to improve your experience while using your reimbursement account, such as updating your notification settings on the website for email and text, automating your premium reimbursement (if it's offered by your plan), and setting up direct deposit. Please don't take these actions until the month before your rate change occurs. Towers Watsons Via Benefits is an Individual Medicare Market Exchange offered to OGB retirees and spouses who have Medicare Parts A and B. It must be resolved on the website. Recovered: Your payment was received and cleared. Depending on the situation, funding that has already been placed in your account may also be reversed. How will I get reimbursed for my health care expenses? Select Add to upload more photos. Note: If youve activated Automatic Premium Reimbursement (Medicare Only), dont submit a reimbursement request for the same premiums. 7. Use your HRA to cover hundreds of eligible health care expenses, including medical, dental, vision, prescription, over-the-counter items and other categories chosen by your employer. The overpayment is still outstanding. Through its subsidiaries and affiliates Wespath provides administrative and investment services to benefit plans for plan sponsors controlled by or affiliated with The United Methodist Church (the "Church") and also provides certain administrative and investment services to institutional investors organized and operated exclusively for religious, benevolent, or charitable purposes which are related to the Church. Note: Via Benefits recovers overpayments with future expenses based on plan rules. Select Agree and Add Account. Log in to your healthcare.gov account to find your tax form online. See Enter the following information: Occurrence (One-Time Premium or Recurring Premium) for premium reimbursements only. Read Choose Your Medicare Coverage, Medicare Part A Overview or Medicare Part B Overview, Plans renew automatically, but premiums may increase. (You will not receive a debit card.) *Via Benefits reimbursement accounts are administered by Extend Health, LLC. The Via Benefits HRA allows for tax-free reimbursement of qualifying medical expenses to the extent that funds are available in the HRA account. To contact Via Benefits, please call (855) 663-4228 between 8:00 a.m. and 8:00 p.m. central standard time, Monday through Friday or to use the online plan comparison program, visit: My.ViaBenefits.com/ogb. Note: Your former employer or benefits provider may provide premium reimbursement only. 5. Anyone in your household who has a Marketplace plan this year should receive Form 1095-A by mail, no later than mid-February next year. Instead, call us and use the automated voice system to request a new form. How it works With an HRA, employers contribute money for each employee to pay for eligible out-of-pocket medical costs. Read Access Your Reimbursement Account on the Websiteto learn how. Note: Select No, Not Now to return to the Activity Details page. If you and your spouse have separate accounts: Dont share your personalized reimbursement forms with your spouse; you and your spouse must submit separate, personalized forms. Your HRA card is a convenient way to pay for qualified medical expenses without having to submit paper claim forms. Select Review after you upload your documents.6. Learn about HRAs (health reimbursement accounts) and how they can help you pay out-of-pocket medical expenses, what kinds there are, the benefits and how to enroll. Read Resolve Funding Overpayments to learn more. All of the contributed funds for both you and your spouse, if applicable, go into this shared account. Select Out-of-Pocket Reimbursement (for copays, coinsurance) or Premium Reimbursement (for insurance premiums). The Activity Details section displays scheduled payments that were canceled. Contact Us. Submitting your requests on the mobile app or on the website is the fastest and most secure way to have your reimbursements processed. Expenses are determined eligible for reimbursement based on IRS guidelines. If you received a notice of premium change from your insurance carrier and need to update your premium amount, you'll need to cancel your current request and submit a new request for the updated premium amount. A decision is made within five days of receiving your request. An overpayment is caused by an ineligible reimbursement occurring from your reimbursement account. 4. Payments can only be canceled for future recurring premium payments and can't be canceled once they've been processed. The General Board of Pension and Health Benefits of The United Methodist Church, Incorporated in Illinois, a general agency of The United Methodist Church ("Wespath") is a not-for-profit corporation and is exempt from U.S. federal income taxes under Section 501(c)(3) of the United States Internal Revenue Code. Sign into the mobile app.2. Individuals can't add funds to their accounts. Contact Via Benefits at 1-866-249-7785 or the Wespath Health Team at 1-800-851-2201 (option 2). You're also sent an email confirmation from Payer Express. Note: You must sign up with Via Benefits if you haven't already. You can cancel future recurring requests on the website or by calling us. LET'S GO! Your former employer indicates specific criteria . Do Not Sell My Info. Any approved reimbursements for either you or your spouse are taken from your joint funds until they're exhausted. Locate the recurring premium that needs to be canceled under Your Account Activity.6. Select Photos to choose an image from your phones photo library3. You may see these statuses in relation to overpayments. A health reimbursement arrangement (HRA) is an employer-funded, tax-advantaged account created to reimburse you for eligible expenses. PDF 2022 Enrollment Guide - Via Benefits 8. The requests must also be on the same document (e.g., receipt, hospital statement, pharmacy ledger). Provider/Carrier Name (for example, Aetna, CVS ). Only your former employer can contribute funds to this account. This article applies to you if you have a Via Benefits reimbursementaccount(sometimes known as a Health Reimbursement Arrangement).*. Once you receive your Via Benefits Reimbursement Guide, you can prepare for when your reimbursement account becomes effective. If your address is correct, please contact us. Enter your banking information. Your reimbursement requests follow this process when you submit them to Via Benefits: To submit a reimbursement request on the Via Benefits Accounts mobile app, complete these steps: 1. The information provided below may help you find what you need. A Health Reimbursement Arrangement (HRA) isn't traditional health coverage through a job. This can be a single date or a date span, Note: Out-of-pocket expenses that cross calendar years must be submitted as two separate expenses, Provider/Carrier (e.g., Dr. Smith, CVS, Aetna), 1. contact the Willis Towers Watson's Via Benefits at the following: Phone: (888) 427-4164, Mon. IBM determines the amount they will put into your account and how often. Benefits Administration Vendors Transition | 3M United States <8:00 a.m. to 9:00 p.m. Eastern Time> Fax number <VB Client fax number> Via Benefits mailing address <Address><City, State ZIP Code> Funding Guide Contents This guide has important information and is designed to help you understand how to be reimbursed, access your funding account online and answer important questions. They also offer a Prescription Profiler that uses your current and projected medication expenses to determine which plans will have the lowest estimated annual out-of-pocket cost. The message associated with the status tells you more about why your payment is "On hold." To request reimbursement by mail, follow these steps: 1. Select Don't show again to avoid seeing the box in the future.5. Select Submit after you verify the information on your request, or select Edit to make changes. Each year thousands of seniors are misled into purchasing fraudulent Medicare plans or Medicare plans that don't live up to what was promised. Using Via Benefits ensures that you will receive unbiased support in selecting a Medicare plan that best suits your individual needs. contact Via Benefits. If you and your spouse have separate accounts: Dont share your personalized reimbursement forms with your spouse; you and your spouse must submit separate, personalized forms. Select the desired plan year (below the Via Benefits logo). To cancel your future Recurring Premium Reimbursement requests, complete these steps: 1. You can see expense overpayments on the Via Benefits Accounts Mobile app; however, you aren't given the option to resolve the overpayment on the app. How does the HRA work if I return to employment? If an expense isn't approved, its given one of these statuses: Not approved - Expense requires additional documents for review or approval. We notify you when you're at risk of losing funding. Select Nevermind if you no longer want to cancel. PDF Via Benefits Reimbursement Guide <<Plan Name>> <<Health Reimbursement Bank account required -- Expense is approved but theres no direct deposit on file. ReadRecurring Premium Reimbursementfor more information. On the Dashboard, in the Items Need Your Attention section, select Resolve next to the expense overpayment. To getto your reimbursement account on the website,follow these steps: 1. OPERS Health Care Program - Enrollment

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